Showing posts with label customer. Show all posts
"For us at UnionBank, it's very important to put the customer at the center, and therefore, we seek to develop customer-centric AI solutions. Besides looking at AI solutions for banking-specific features, we're also looking at innovative solutions beyond banking" mentioned Dr. Heinrich. She likewise noted that solutions providers should consider value-adds for clients to enable them to have customer relationships in a more holistic way. This would assist clients in their areas of interest or in what they want or need to spend money for.
"We can actually see that this is really a customer need when looking at major topics that come up in personal finance forums on the web. We can see that less than 20 percent of the conversations actually mention banking products or services" Dr. Heinrich emphasized.
UnionBank has been continuously exploring partnerships with external players in the industry or academia to provide more value for its customers. This, Dr. Heinrich said, will enable the Bank to be fast with innovative advances. She then cited AI use cases in healthcare as an example, with a hypothetical use case where a bank can get access to a large pool of data of patients with certain chronic diseases.
According to Dr. Heinrich, "By running machine learning models on this data, we can give financial advice for the coming months and years to be able to cover the cost for the treatments and have patients select their preferred life-enhancing products or services accordingly. And we can also easily enhance the data set with our own data of the customer, and that can be shared back to the care provider, if the patient agrees."
There really are a lot of possibilities collaborating with AI tools in financial services.
Staying Customer Centric: Lessons from UnionBank Data Science, AI experts
As a global technology leader of Intelligent Transformation, Lenovo delivers smarter technologies that improve the way we live, work, play and connect. To enhance consumers’ purchasing experience, the first-ever Lenovo Experience Store was opened at Cyberzone, SM Megamall B last December 18 2021. This is operated by Gigahertz in the country and customers can now experience the complete lineup of Lenovo’s ecosystem firsthand, from products to solutions. The store is also holding a lot of promos to celebrate the feat.
The experience store will be a platform for Lenovo to build meaningful relationships with its customers and provide them with new and engaging ways to experience the brand. Dedicated product showcase areas are set up in the store for customers to easily identify products by the series names
THINKPAD
Renowned for relentless innovation, trusted quality and purposeful design, the ThinkPad portfolio guarantees consumers flexible processor options, discrete graphics, and improved displays. ThinkPad systems are engineered for durability and strikes a balance between power and portability, offering customers various choices to choose the most appropriate configuration for their needs. Sporting a minimalist design suited for any kind of business, the ThinkPad portfolio continuously evolves to break the mold and make a greater impact.
YOGA
Yoga’s attention to detail guarantees surprises and delights its customers. Combing exceptional portability with high performance, Lenovo Yoga is designed with intelligent features that expand the boundaries of conventional PCs. Laptops are designed with delicate and intrinsic details, from the laser-etched emblem, down to the curvature of the machine. Laptops such as Yoga Slim 7 Carbon and Yoga 9i are perfect for always-on-the-go-business leaders, entrepreneurs and millennials who want a device that easily meets lifestyle needs.
LEGION
Aimed at meeting gamers’ demands for both work and play, Lenovo Legion strives to produce the most powerful machines that are also high in versatility. By continuously listening to the gaming community’s feedback, Legion identifies the key trends and takes action to create a new generation of gaming laptops that fulfills the consumer’s ever-evolving demands. Gamers get to experience better keyboard design, smarter thermals, enhanced display, improved blend of hardware and software, excellent gaming performance and so much more with machines like the Legion 5i Pro and Legion 5.
IDEAPAD
Embracing form, function, style, and fun, each IdeaPad delivers the responsive performance you can count on. Devices such as the IdeaPad Slim 5 and IdeaPad Slim 5i Pro are crafted with the user experience in mind in every aspect of the product design and technology to improve how consumers can seamlessly use the products to enrich their life.
TABLETS
Indispensable for both work and play, Lenovo provides tablets that can deliver endless ways to enjoy entertainment and get more done at home and on the go. Lenovo Tablets are ultralight and yet packed with OLED displays, immersive sound, long lasting battery and are pairable with digital pens and detachable keyboards. Tablets such as the Tab P11 Pro and the Yoga Tab 11 provide top-tier features and ensures high productivity, perfect for on-the-go customers.
SMART HOME DEVICES
Lenovo is committed to delivering a simple, flexible way to make your home smarter and your life easier. Lenovo’s Smart Home Essentials are your one-stop-shop to a smarter home and are designed to be innovative, interconnected, and stylish to make life easier. The devices can be easily controlled and monitored through smartphones like the Lenovo T1s Pro Robot Vacuum and many more.
Apart from the products, Lenovo also provide end-to-end solutions for enterprises to drive digital transformation. Lenovo Smart Lockers solution, for example, is demonstrated in the Lenovo Experience Store. Instead of your normal locker, the Smart Lockers can house common items that employees can loan. This addresses points for businesses with high number of requests to their IT while at the same time promotes a shared economy mindset amongst employees. Lenovo Smart Lockers supports various services such as office supplies distribution, digital mail room, personal item storage and repair services with downloadable reports, configurable system settings and email notifications.
To celebrate the opening of the Lenovo Experience Store, the first 100 customers who purchase Lenovo V15 ADA, a powerful laptop for everyday business at PHP28,999.00, will get a free Lenovo 100 MONO USB Headset. Also, a free USB-C Travel hub will be gifted to the first 30 customers of ThinkPad P14s Gen 2, Lenovo’s lightest mobile workstation at PHP82,900.00. You may head on toThe Lenovo Experience store and check out your favorite devices in person at the SM Cyberzone, at SM Megamall B.
It'll be better to do that than just see photos on a post yeah?!
LENOVO Opens First Experience Store at SM Megamall Cyberzone
I hope I can do something about the email feature on my blackberry, it is apparently not working because globe is not doing anything with the registration of the device. After entering the IMEI code and blackberry pin on their site it shows an error that even the people at globe could not explain. I hate it... I hate them a lot. If there was some way I could throw my blackberry curve at them I would do that. Some of their technicians called me but never resolved anything. If there was anything worse they closed cases when they call and never got to me. Isn't that neat?!
Globe, if ever you are reading my entries... I am so disappointed with your way of dealing with clients. I would never do business with you anymore if you do not get this to work. This should all be simple but you choose to have one of the worst service people in the industry. Please give me a break and don't call me anymore if you have nothing good to say. It's a holiday already too so I know everything's going to be delayed since this is the third time I have contacted you.
I am a not so happy guy throwing away my globe number that I used since college. That was years ago... but if I need to I will. I hope you guys get some sleep at night.
